If you wish to complain about our services, please follow the procedure below. We strive to deliver high-quality service consistently and want our customers to be completely satisfied with their experience. If there’s anything specific that needs attention, please don’t hesitate to reach out.
By email: [email protected]
By post: Leadfire LLC, 300 Delaware Ave, Suite 210 #399, Wilmington, DE, 19801.
If we receive a complaint from you we will send you a written acknowledgment within five business days (5) of receiving your complaint. Your complaint will be fully investigated and a decision letter shall be issued and sent to you within eight weeks (8) of receiving your complaint.